What We Do


 

The National Consumers League ...

bullet participates in more than 50 coalitions, advisory committees, and boards. The League provides the consumer's perspective on concerns including child labor, privacy on the Internet, food safety, and medication information.

bullet operates the National Fraud Information Center, a toll-free hotline (800-876-7060), which offers help and support to victims of telemarketing and Internet fraud. NCL staff members answer the NFIC hotline, which consumers can call for advice and tips on how to spot and report possible frauds. NFIC provides information on fraud to law enforcement agencies and supplies about 80 percent of the data contained in the U.S. government's national fraud database. Fraud reports are sent within minutes to the enforcement agencies, including the Federal Trade Commission and state attorneys general. NFIC's web site address is www.fraud.org.

bullet monitors cyberspace through Internet Fraud Watch, which was launched by NCL's NFIC in 1996 with funding from MasterCard International. Internet Fraud Watch enabled NFIC to expand its services to help consumers distinguish between legitimate and fraudulent promotions in cyberspace and route reports of suspected fraud to the appropriate law enforcement agencies. NationsBank is the exclusive bank sponsor of IFW for 1997. NYNEX and MCI have also contributed to the National Consumers League to support Internet Fraud Watch.

bullet sponsors national conferences and legislative briefings that address consumer issues -- including the impacts of electric industry deregulation, improving information drug manufacturers provide to the public, and domestic child labor concerns.

bullet develops training materials, conducts workshops and focus groups, and produces and disseminates free and low-cost brochures and publications on subjects such as consumer credit and food and drug safety.

bullet manages four coalitions: the Alliance Against Fraud in Telemarketing, an international organization that informs consumers about fraud; the Alliance to Protect Electricity Consumers; the Child Labor Coalition, an international group committed to strengthening child labor protections; and For a Safer America, which administers an Ad Council public-service campaign aimed at teaching young children what to do in case of fire.

bullet publishes four newsletters: the NCL BULLETIN, a 12-page bimonthly publication providing an overview of consumer news; the Child Labor Monitor, an eight-page Child Labor Coalition quarterly; a four-page Community Credit Link quarterly for local organizations that educate consumers about credit; and a four-page Focus on Fraud for the Alliance Against Fraud in Telemarketing.


HOW TO CONTACT US:
National Consumers League
1701 K Street, N.W., Suite 1200
Washington, D.C. 20006
phone: (202) 835-3323
fax: (202) 835-0747


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